• Field Enablement Program Specialist

    Location AU-NSW-Sydney
    Posted Date 2 months ago(11/8/2018 8:04 PM)
    Job ID
    Amazon Web Services Australia Pty Ltd
    Position Category
    Leadership Development & Training
  • Job Description

    Field Enablement Program Lead
    Job Description
    APAC Commercial Field Enablement is looking for a Field Enablement Program Leader who is highly experienced in designing and building programs that support field and leader transformation and capability development, to support our goals of building a world class customer centric and customer obsessed field organization.

    The successful candidate would collaborate with APAC leadership, The Global Field
    Enablement Organization and Cross Functional Partners to build programs that 1) Improve and elevate the fields ability to understand, articulate and credibly guide and inform our customers on how to solve business challenges and/or accelerate and achieve business goals, & 2) Improve overall Manager effectiveness and coaching / mentoring capabilities.

    If you are a self-starter with strong communication and collaboration skills and proven success in building effective and engaging training and enablement programs, we would love to speak with you!

    Key Outcomes and Accountabilities
    Strategic Planning and Program Delivery
    Ø Collaborate and partner with the global & APAC field enablement organizations on the Design, development and execution of impactful programs focused on capability development and transformation of our field & field leader organization.
    Ø Build flexible and sustainable Sales Practices that facilitate the successful adoption of learning goals.
    Ø Collaborate with APAC Leadership to identify gaps and needs associated to building a customer obsessed sales advisory field organization
    Ø Build and deliver Learning initiatives that facilitate knowledge sharing and collaboration to
    Ø Seek to be bold, exploring external research and latest thinking in how AI, machine learning, and the future of work will enhance our ability to accelerate the success of our field organization and their ability in creating delight for our customers.
    Ø Creation of Strategic Change Management plans that are focused on driving program awareness and adoption and effectively measures impact and opportunities for continuous improvement.
    Ø In collaboration with key stakeholders, design and deliver;
    o An agreed sales methodology that underpins our culture and sales practices
    o An agreed operating rhythm that creates the foundation for the pulse of our sales teams
    o A Sales Leader Curriculum that includes a coaching practice focused on behaviours, developing world class sales teams
    o A Sales Person Curriculum that is continuous in self-awareness and on-going sales development
    o Assess and utilise where applicable latest thinking in delivery modes for learners,
    o A program of embedding practices that supports and measures agreed sales behaviours
    o An agreed agile measurement practice with key stakeholders, including a test and learn cycle to support continuous improvement
    o A metrics framework that measures the impact and success of developed and deployed programs and a communication framework

    Basic Qualifications

    • 10+ years of experience in designing and delivering effective field enablement programs focused on Sales and Sales Leader capability development
    • 10+ years program management skills with an ability to develop and execute large-scale projects plans with minimal supervision
    • An exceptional writer, editor, and communicator with executive presence
    • A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives.
    • Strong project management skills and experience, including managing internal stakeholders and external agencies, and multiple global and local projects at once
    • Must be comfortable in fast-paced, deadline-driven environment and able to manage priorities well
    • Ability to exercise high judgment, particularly in narrow timeframes.
    • Willingness to roll up one’s sleeves and get work done, even when it’s outside the scope of the job.
    • An agile, flexible individual with a “can-do” approach to managing ambiguity and a highly iterative creative process

    Preferred Qualifications

    • Building and maintaining partnerships with local and global teams
    • Meeting deadlines, prioritizing large workloads, maintaining a strong attention to detail, and working independently in a fast-paced and rapidly changing environment
    • Experience with latest learning technology that improves the efficiency and effectiveness of field training delivery and absorption.
    • An Ability to travel ~ 25% time
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