• Amazon Virtual Open House Event - November 20 2018

    Location CZ-Prague
    Posted Date 17 hours ago(11/15/2018 7:10 AM)
    Job ID
    701802
    Company
    Amazon Czech Republic Srvcs
    Position Category
    Human Resources
    JobCountry
    Czech Republic
  • Job Description

    Don't miss out, Register on the link below!
    http://bit.ly/2CQGNNf


    We're looking for Bilingual and English speakers with Customer Service Experience! Join us at our upcoming online hiring event on Tuesday, November 20 from 12-1pm CET for private 10-minute text-based conversations.
    • Requirements in addition to English, one of the following languages: German, Romanian, Turkish, Mandarin, Italian, French, Czech or Polish
    • These positions are ideal for recent graduates or customer service agents with 1-3 years of experience.
    • All roles are based in Prague, Czech Republic
    • We have open positions for HR Services and TRMS (Transaction Risk Management Systems)

    No Video or Voice! Join anytime via a smartphone, tablet or desktop!

    When? Tuesday, November 20, 2018, 12:00 - 1:00 PM CET
    Who should attend? Bilingual and English speakers with Customer Service ecxperience
    Why should you attend? This online hiring event will allow you the opportunity to chat via text with our recruiters and have your questions answered in real-time
    What will you gain? Learn about our open roles, about Amazon, and how is it to live in Prague! Hear about our benefits and your next steps to getting hired.


    Which teams will you potentially join?

    HR Shared Services (HRS)

    This is your chance to make history. Join the HR team for the Regional Shared Services located in Prague, which supports Amazon across certain EMEA Countries. The hub provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates to join the new Shared Services Centre in Prague. Reporting into an HR Shared Services team leader, role holders will provide HR Administration Services and support to our employees. This role is the front face of the service to the internal customers.

    Meet your future team! Watch the HR Services Prague Video
    http://bit.ly/2pWqOof

    Transaction Risk Management Systems (TRMS)
    Our mission in Transaction Risk Management Systems (TRMS) is to make Amazon the safest place to transact online. TRMS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, TRMS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department
    At Amazon we believe that every day is still day one.

    Want to know more about TRMS?
    http://bit.ly/2yJhUhQ

    TRMS in Prague, Czech Republic:
    http://bit.ly/2J0woP4

    Don't miss out, Register on the link below!
    http://bit.ly/2CQGNNf



    Basic Qualifications

    • Experience working with KPIs and SLAs

    • Computer literacy (Excel, Work, PowerPoint, Outlook)

    • Ability to work in international teams where team members are in different locations and belong to different cultures.

    • Ability to work in changing environment

    • Flexibility

    Preferred Qualifications

    Experience with customer facing role
    International work or study experience


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