• Senior Compliance Associate with German or Turkish

    Location PL-Gdansk
    Posted Date 2 months ago(9/25/2018 6:43 AM)
    Job ID
    694530
    Company
    IVONA Software Sp. z o.o.
    Position Category
    Editorial, Writing, & Content Management
    JobCountry
    Poland
  • Job Description

    Be part of Amazon…
    …business philosophy: work hard, have fun and change the world. We master our customer understanding every day. Whatever our customers want, we find the means to deliver it. You are welcome to join Amazon and enjoy helping people to discover new worlds.

    Product Compliance Team means…
    …safety. We ensure that Amazon transactions satisfy legal and safety requirements. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, import/export) which means many of activities you can find below.

    Your core responsibilities…
    …depends on the particular team you reach and project you work on. The scope of your duties may include:
    • Ensure that the imported products have been tested in certified laboratories and that they comply with the legal requirements of the importing country;
    • Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes;
    • Take appropriate actions in order to protect customers from recalled or unsafe products;
    • Identify and remove from the website products that violate our Restricted Products policies and proactively satisfy Amazon’s regulatory obligations for these products;
    • Drive optimization and standardization of global trade processes and best practices within Amazon’s internal businesses;
    • Ensure providing correct and timely information concerning eco-fees to support post-consumer product and packaging recycling, including product take-back.

    In Amazon you……
    …mean a lot. Your input to any work improvement is important. You may be assigned different tasks in order to always give you appropriate purpose at work. These can include tasks such as:
    • Creating measurable impact on customer experience by enhancing efficiency and quality;
    • Training and mentoring new hires and other associates, suggests improvements to training;
    • Flagging any updates received from stakeholders on process to Lead/Manager;
    • Active participation in stakeholder calls, leading and documenting the discussions;
    • Conduct feedback sessions, training need identification and maintenance of quality records and documentation.
    Benefits
    · flexible working hours
    · multisport card
    · insurance
    · language lessons
    · training and conferences
    · fresh fruits
    · private healtcare

    Basic Qualifications

    Education, experience and skills…
    expected in this job:
    • university education,
    • 1-3 years of experience in data-driven business operations processes – BPOs, operations processes,
    • proficiency in verbal & written communication in English,
    • German or Turkish equivalent of B1 is mandatory,
    • good working knowledge of MS Office, MS Outlook (MS Excel proficiency is an advantage),
    • strong attention to details,
    • ability to analyze and identify patterns in large data sets,
    • decision making aptitudes based on given guidelines and in ambiguous contexts,
    • very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

    Preferred Qualifications

    • Knowledge of basic SQL
    • Knowledge of consumer product compliance processes and regulations
    • Experience in product safety and/or regulatory compliance management with government agencies.

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