Are you experienced in operating large-scale SAP landscapes? Would you like to challenge yourself by working with the most complex and large-scale SAP workloads in the world, today? Do you want to have an impact in helping our customers as they migrate their SAP workload to AWS to achieve operational excellence? Would you like a career that gives you opportunities to help customers and partners that use cloud computing web services to run new solutions, faster, and at lower cost? Do you like to gain the deepest customer and partner insights using Cloud computing technologies?
At AWS Enterprise Support we are looking for a Specialist Technical Account Manager (STAM) to support our customers across Asia-Pacific, Japan and China (APJC). You would be one of the founding members of a dynamic Asia-Pacific, Japan and China (APJC) team bringing the latest in disruptive, cutting-edge cloud computing technologies to bear on the difficult cost and agility challenges facing many organizations The Specialist TAM will work hand-in-hand with Technical Account Managers, Solutions Architecture, Business Development, Professional Services and Sales. You will collaborate with our customers and partners on achieving operational excellence, post migrating their SAP Solutions to the cloud, as the primary focus for this role.
Amazon is an Equal Opportunity-Affirmative Action Employer – Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation.
The candidate will possess both technical and customer-facing skills that will allow them to be a "trusted advisor" to customers. He or she will be able to facilitate relationships with senior personnel, as well as easily interact and give guidance to software developers, IT pros, and system architects. The ideal candidate will also have a demonstrated ability to think strategically about business, product, and technical challenges
Experience with, and a deep knowledge of, SAP systems (like SAP S/4HANA, SAP Business Suite, SAP BW/4HANA, and SAP BusinessObjects)
Understand sizing and solutioning of infrastructure requirements to run SAP systems.
Experience and deep knowledge of SAP Operations Support
Experience and deep knowledge of SAP Basis
Experience and deep knowledge of SAP system migration or upgrade
Experience in SAP Backup and Recovery
Experience in SAP High Availability architectures
Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
Ability to work across an Asia-Pacific context (Australia/New Zealand, ASEAN, India, Korea, Japan and China).
Fluency in Mandarin and English (written and verbal)
Executive speaking and presentation skills – Formal presentations, white boarding, large and small group presentations.
Track record of migrating, implementing, and operating workloads on AWS in a variety of business environments such as large enterprises and start-ups. AWS Certifications, e.g. AWS Solutions Architect Associate/Professional highly desirable.
Ability to innovate; to develop new tools and methodologies to operate SAP workloads on AWS, to invent and simplify to meet customer requirements
Technical degrees in computer science, software engineering, or math highly desired.