The Compliance Operations (C-Ops) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements. Your job responsibilities as a Sr. Compliance Associate-Quality Auditor may include: - Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures - Auditor will have to conducts audits on a daily basis - Create models that optimize the resources, inputs & outputs of Compliance operations business. - Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines - Share results of audits on a weekly/daily basis. - Provide feedback to the associates and close loop on audit observations. - Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience Respond to stakeholders with guidance and flags any updates to Lead/Manager
Skills: - Proficiency in verbal & written communication in English - Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage. - Strong attention to details. - Ability to analyze and identify patterns in large data sets. - Decision making aptitudes based on given guidelines and in ambiguous contexts. - Must be comfortable working with large data sets. - Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
Basic Qualifications: - Graduation in any Discipline is required for this position - Previous experience in Auditing and analyzing data for error trends - 1-5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes; Database management is an added advantage Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse
Preferred Qualifications: - Knowledge of consumer product compliance processes and regulations - Experience in regulatory compliance management with government agencies - Experience in Auditing firms like EY, KPMG & Deloitte will be beneficial - Experience in designing and implementing custom reporting systems using automation tools Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems