Helpbit was established in 2016 as one of the Souq.com Group, with functioning 3 facilities across the region in Dubai (UAE), Cairo (Egypt) and Riyadh (KSA). Headquarter is located in Dubai, UAE. Helpbit caters to the needs of local markets to offer a wide range of services across the region including after sales warranty services, return management as well as provides an inclusive on demand services portal for its consumer customers. Helpbit is currently the after Sale Service Provider for largest E-commerce business in the Arab world, featuring more than 200,000 Repairs/return yearly across categories such as consumer electronics, household goods, and fashion goods.
Responsibilities: • Assembling and disassembling of all types of Home Appliance. • Complete knowledge in L1, L2 and L3 for Board Level. • LED and LCD repair Skills • Hardware troubleshooting on Board • Installation Skills for Furniture and Home Appliance Devices • Minimum Experience of 2 years in same field.
• Assure the repair/service quality • Ensure standard operating procedures are followed
• Participate in establishing and implementing SOPs • Assure their technicalities are up to company’s standards