Amazon Development Centre (South Africa) (Proprietary) Limited
Overall Responsibilities Include:
We are looking to hire a talented and committed Employee Relations Specialist to play a critical role in the growth of our Cape Town site. We are seeking a hands-on, customer-obsessed individual who will help to develop our employee relations strategy of creating a positive employee relations climate that supports employee well-being, capability, engagement and a high performance customer obsessed culture.
To support that objective, this position’s responsibilities fall into proactive and reactive categories. The individual will work in a customer facing role supporting managers with a range of ER issues
The ER Specialist will report to the ER Manager.
Tasks/ Responsibilities: · Support managers in documentation and meeting preparation for all ER related activities · To provide training on ER matters for managers, HR teams and associates · Act as point of contact for all disciplinary, grievance and CCMA cases · Monitor and track ER statistics, providing analysis to HR and Operations managers and suggesting recommendations on process improvements · Accurate recording keeping of ER cases · Manage all incapacity and misconduct cases in conjunction with the manage · Manage, monitor and report on relevant HR Systems · To conduct reviews of employment policies to ensure they are aligned to Amazon’s objectives and compliant with employment law. · Support the ER Manager in regulatory activities and legislative changes · Participate in Cape Town and network projects. · Monitor organizational ER climate. · Custodian of organizational ER culture. · Partner with operational stakeholders, HRBP’s and legal. · Support the ER function with EE planning and reporting.
· 3 year Degree (preferably in Industrial Relations/ Human Resources and Labour Relations qualification) · 5 years’ experience in IR/ER · At least 2 years facilitation, design and delivery experience · Computer Literacy is essential · Effective English communication skills (written and verbal) · Knowledge of the South African Labour Market · Extensive knowledge of the South African Labour Relations framework · In-depth knowledge of relevant legislation including but not limited to BCEA, EEA, SDA, LRA, OHSA, B-BBEE · Thorough working knowledge of CCMA proceedings · Excellent Negotiation skills · Excellent Conflict Management skills