• Achieves personal production targets while maintaining the required repair quality standards. • Performs all repairs, rework, test and documentation steps necessary to proceed. • Troubleshoots down to the component level, repairs and documents all failures. • Responsible for fault finding, repair, service and installation of mechanical equipment. • Refurbishes mobile phones, wireless devices and other related models. • Repair to include: Hardware level 1, 2, & 3 including Software Applications. • Implements locking/unlocking, language change and profiling of mobiles. • Disassemble/reassemble down to board and component levels. • Repairs accurately. • Handles customer requests for technical assistance (walk in). • Operates to require Company standard. • Completes repairs to the required standard and returns them within SLA which is 2 days.
With 3 years minimum experience in repairing Mobile phones.