• Engagement Manager

    Location AU-NSW-Sydney
    Posted Date 3 months ago(4/16/2018 7:07 PM)
    Job ID
    Amazon Web Services Australia Pty Ltd
    Position Category
    Project/Program/Product Management--Technical
  • Job Description

    Strategically, AWS Engagement Managers seek to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions. Engagement Managers lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the AWS team members, customer Stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.

    Tactically, AWS Engagement Managers are responsible for managing scope, schedule, and cost. Our Engagement Managers leverage AWS’s delivery methodology to manage project teams made up of both business and technical resources. Engagement Managers must leverage their management and leadership capabilities to successfully deliver to their team(s) plan, proactively identify and manage risks, resolve issues and escalate where appropriate to drive projects to successful completion, while exceeding customer expectations.

    • Plan, organize and manage all phases of a project lifecycle to ensure successful delivery including governance plans, project schedules, team goals and success criteria, project milestones and budgets, as well as ownership of issues and risks.
    • Motivate and build relationships with cross-functional team members, sponsors, key stakeholders and executives
    • Challenge, recommend and redirect teams as well as client expectations as necessary for successful program and project delivery.
    • Proactively identify ways to improve process efficiencies and effectiveness.
    • Manage a matrix environment with multiple stakeholders

    Basic Qualifications

    • Extensive Project Management / Engagement Management consulting experience managing enterprise level IT projects across multiple industries
    • Demonstration of work experience in Professional Services or Consulting Firm Environment
    • Leadership experience managing technical projects consisting of 5 to 12 people totaling over $500,000 budget
    • Deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects.
    • Strong demonstration of successful delivery of at least two concurrent projects.
    • Business financial and business case development acumen
    • Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports

    Preferred Qualifications

    • Scrum Master Certification a plus
      • MP Certification a plus
      Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology
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