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Training Operations Program Manager

Training Operations Program Manager

Job ID 
Posted Date 
Amazon Web Services Australia Pty Ltd
Position Category 
Project/Program/Product Management--Non-tech
Recruiting Team 

Job Description

The AWS Training and Certification organization educates customers, partners, and AWS Employees globally on AWS products, solutions, and best practices. As a result of exponential growth, we’re seeking a talented and experienced Program Manager to drive the education programs of our global AWS Training and Certification team. Join a growing team that helps customers and partners achieve success with AWS!

As an Operations Program Manager, you’ll be responsible for creating and managing programs to drive operational efficiencies within AWS Training and Certification and drive requirements for new programs across Asia-Pacific, Japan and China (APJC). The successful candidate will demonstrate experience in an operations environment, program management, a proven track record of driving various project timelines, a customer-focused approach and a passion for working collaboratively.

  • Develop business requirements for new training initiatives and manage roll outs of the programs in region to increase our capabilities of better serving customers (e.g. B2B invoicing automation, B2I Capabilities)
  • Work closely with Accounting, Finance, Infrastructure, Tax, Legal, Operations, Vendors and Management teams to deliver pojects
  • Develop project plans and timeliness and manage resources to meet program objectives.
  • Collaborate with regional training coordinators and operations teams to understand where operational efficiencies can be achieved.
  • Support Operations Manager business reporting requirements.

Basic Qualifications

  • Demonstrated experience in training, program/project management and high-technology
  • Ability to perform business analysis, and desire to improve business processes.
  • International experience and/or experience working on cross-functional teams.
  • Proven track record of managing multi-faceted projects with the ability to deliver successfully to completion.
  • Strong business and financial acumen.

Preferred Qualifications

  • Knowledge and/or hands-on experience with a Learning Management System (LMS).
  • Knowledge and/or hands-on experience with eCommerce systems/solutions.
  • Understanding of Cloud Computing and/or AWS will be considered a bonus.
  • Multiple languages is considered a bonus.

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