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Cloud Support Engineer (Windows)

Cloud Support Engineer (Windows)

Job ID 
ZA-Cape Town
Posted Date 
Amazon Web Services South Africa Pvt Ltd
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

We are seeking talented engineers, skilled in Microsoft Windows Server administration, who are not constrained by how “things are usually done”.

Amazon has a fast-paced environment where "We Pioneer”. On a typical day, cloud support engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team, in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and support systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become well-versed at cloud platform diagnosis, response, measurement, and automation. You will measure your success and it will be visible.

Basic Qualifications

· 5+ years of experience in a relevant technical position
· Demonstrated proficiency in Systems Administration of Microsoft Windows Server and associated technologies (Exchange, Active Directory, IIS etc.)
· Excellent oral and written communication skills
· Strong customer focus
· Strong multi-tasking skills

Preferred Qualifications

· Bachelor’s degree in Information Science / Information Technology, Computer Science / Engineering or a related field
· Some programming / scripting experience (PowerShell, Java, Perl, Ruby, Python)
· Experience managing full application stacks from the OS up through custom applications

“We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.”

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