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Cloud Support Engineer (Deployment)

Cloud Support Engineer (Deployment)

Job ID 
ZA-Cape Town
Posted Date 
Amazon Web Services South Africa Pvt Ltd
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

We are seeking talented engineers, well versed in DevOps technologies, automation, continuous integration and configuration management, who are not constrained by how “things are usually done”.

On a typical day, Cloud Support Sngineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way or a deployment failing, consult with the top engineers at Amazon, or discuss creative new approaches to automate operational issues.

You'll be part of a world-class team, in a dynamic environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and support systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become skilled at cloud platform diagnosis, response, measurement, and automation. You will measure your success and it will be visible.

If this interests you, we’d like to talk.

Basic Qualifications

  • 5+ years of experience in a relevant technical position
  • Demonstrated proficiency in DevOps, Configuration Management and Continuous Integration technologies (Chef, Puppet, Docker, Jenkins etc.)
  • Some programming / scripting experience (Bash, PowerShell, Java, Perl, Ruby, Python)
  • Excellent oral and written communication skills
  • Strong customer focus
  • Strong multi-tasking skills
  • Ability to work a staggered week, either Sun-Thu or Tue-Sat (no on-call)

Preferred Qualifications

These qualifications are optional, but please highlight them on your resume if you have them:
  • Bachelor’s degree in Information Science / Information Technology, Computer Science / Engineering or a related field
  • Experience managing full application stacks from the OS up through custom applications

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