Amazon

Returning Candidate?

IT Support Technician with Czech AND English

IT Support Technician with Czech AND English

Job ID 
586843
Location 
CZ-Prague
Posted Date 
10/17/2017
Company 
Amazon Logistic Prague s.r.o.
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 
..

Job Description

IT Support Technician
Amazon.com in Prague office is looking for IT Support Technician to join existing IT team. He/She must have a good understanding of computer systems, has to demonstrate willingness to learn new technology and has to have good communication skills

KEY RESPONSIBILITIES:
  • To provide a 1st and 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance.
  • To act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.
  • To audit, support and execute change management requests as required (which does include out of hours work).
  • To carry out ad-hoc requests as and when required.
What we can offer:
  • Chance to work with state of the art technology
  • Opportunity to develop your career in many possible paths, both technical and people management
  • Standard working week, no shifts

Basic Qualifications


  • 1st Line support and service desk experience (1 year minimum)
  • LAN, WAN and Wireless support experience and knowledge
  • Holds an understanding of core internet technologies - DHCP, DNS, TCP/IP
  • Experience with Windows operating systems
  • Experience in hardware support, fault finding and troubleshooting
  • Positive, ‘can do’ attitude with a friendly and personable demeanor.
  • Excellent communication (oral and written), interpersonal, organizational and presentation skills, both in Czech and English language

Preferred Qualifications

  • Ideally you will be degree educated and hold professional qualification relating to IT technologies and be able to meet the basic qualification requirements.

Your Talent Network Profile

Not ready to apply? Connect with us for general consideration.