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IT Support Technician with Czech AND English

IT Support Technician with Czech AND English

Job ID 
Posted Date 
Amazon Czech Republic Srvcs
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

IT Support Technician in Prague office is looking for IT Support Technician to join existing IT team. He/She must have a good understanding of computer systems, has to demonstrate willingness to learn new technology and has to have good communication skills

  • To provide a 1st and 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance.
  • To act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.
  • To audit, support and execute change management requests as required (which does include out of hours work).
  • To carry out ad-hoc requests as and when required.
What we can offer:
  • Chance to work with state of the art technology
  • Opportunity to develop your career in many possible paths, both technical and people management
  • Standard working week, no shifts

Basic Qualifications

  • 1st Line support and service desk experience (1 year minimum)
  • LAN, WAN and Wireless support experience and knowledge
  • Holds an understanding of core internet technologies - DHCP, DNS, TCP/IP
  • Experience with Windows operating systems
  • Experience in hardware support, fault finding and troubleshooting
  • Positive, ‘can do’ attitude with a friendly and personable demeanor.
  • Excellent communication (oral and written), interpersonal, organizational and presentation skills, both in Czech and English language

Preferred Qualifications

  • Ideally you will be degree educated and hold professional qualification relating to IT technologies and be able to meet the basic qualification requirements.

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