Returning Candidate?

Finance Analyst with German (Collection)

Finance Analyst with German (Collection)

Job ID 
Posted Date 
Amazon /Slovakia/ s.r.o.
Position Category 
Finance & Accounting
Recruiting Team 

Job Description

The successful candidate will be responsible for cash collection operations in cooperation with our suppliers and management of their financial disputes in Germany. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include:

· Work with Amazon customers, mostly in Germany to ensure correct balances are being accounted for on both sides.
· Ensure our suppliers are aware of their liabilities against Amazon for running marketing agreements and goods returned to them.
· Continually look at ways to improve the customer experience and earn the trust of your customers and internal customers thereby building long-lasting relationships
· Analysis of customer returns and marketing agreements and the cooperation with our sales, supply chain and retail finance to ensure proper setup.
· Acting as a communication liaison between our customers, retail finance department, accounts payable and accounts receivables.

Basic Qualifications

• Must be fluent in German and have advanced English language skills. Able to deal with ambiguity, having back-bone, be able to disagree & commit.
• A desire to take responsibility and ownership for projects from day one with a keen eye for detail
• Very strong interpersonal communication skills.
• Ability to explain complicated processes over the phone or email and be able to deal with vendors arguments.
• A very self-motivated and flexible working approach
• Degree in Finance, Accounting, Business Studies or other directly related areas is an advantage and also other language skills would be welcome.

Preferred Qualifications

· Previous Account Receivables, Customer Care, Sales or other customer facing department experience
· Previous experience in remote teams, being in contact with customers through phone and/or email

Your Talent Network Profile

Not ready to apply? Connect with us for general consideration.