The successful candidate will be responsible for cash collection operations in cooperation with our suppliers and management of their financial disputes in Germany. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include:
· Work with Amazon customers, mostly in Germany to ensure correct balances are being accounted for on both sides.
· Ensure our suppliers are aware of their liabilities against Amazon for running marketing agreements and goods returned to them.
· Continually look at ways to improve the customer experience and earn the trust of your customers and internal customers thereby building long-lasting relationships
· Analysis of customer returns and marketing agreements and the cooperation with our sales, supply chain and retail finance to ensure proper setup.
· Acting as a communication liaison between our customers, retail finance department, accounts payable and accounts receivables.