• Operational Integration Lead - Professional Services

    Location AU-NSW-Sydney
    Posted Date 5 months ago(5 months ago)
    Job ID
    Amazon Web Services Australia Pty Ltd
  • Job Description

    Would you like a career that gives you opportunities to help customers and partners use cloud computing web services to do big new things faster and at a lower cost? Do you have a background in enterprise IT operations, and a passion for driving innovation into existing IT organisations? Are you comfortable working on-site in a variety of business environments, leading teams through high-impact projects blending the newest technology with existing operational methodologies and tooling?

    At AWS, we’re hiring an experienced lead specializing in Operational Integration/ IT Service Integration to help our enterprise customers understand, plan and implement best practices around managing and operating their AWS cloud environments. You’ll have the opportunity to deliver proof-of-concept projects, reference architectures and drive implementation projects to assist some of the world’s leading enterprises in the integration of new or existing operational toolsets with the AWS platform.

    We’re looking for someone who is passionate about:
    • Working on cutting edge of innovative AWS products and services
    • Implementing and extending frameworks and methodologies commonly used by enterprises to achieve operational maturity
    • Architecting large-scale solutions, which integrate smoothly in hybrid operating models for existing operational infrastructure functions
    • Creating code assets, tools and connectors to accelerate customer projects
    • Setting-up and configuring AWS services in-line with best practices
    • Coaching customers and partner teams to be self-sufficient

    Basic Qualifications

    • Previous experience assessing, optimising, managing, automating enterprise IT service management processes
    • ITIL or ITSM with a particular focus on Service Operations or Service Transition
    • Extensive experience in a customer facing role/s from working in a consulting environment
    • Deep hands-on experience working on the design, development and deployment of enterprise supporting systems at scale
    • Experience building sophisticated and automated operational management platforms in a Cloud or On-Premises environment, particularly building service integration capabilities between multiple platforms

    Preferred Qualifications

    • Integration of AWS cloud management services (e.g. CloudWatch, CloudTrail, IAM) with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc
    • Linux and Windows-based systems administration skills in a Cloud and on-premises environment
    • IT Change Management and processes
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