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AWS Academy - Technical Program Manager

AWS Academy - Technical Program Manager

Job ID 
Posted Date 
Amazon Web Services Australia Pty Ltd
Position Category 
Leadership Development & Training
Recruiting Team 

Job Description

  • To meet the growing demand for Amazon Web Services around the globe, we need exceptionally talented, bright, and driven people.

    We are looking for a dynamic, organized self-starter to join our Academy team.

    In this role, you will be responsible for providing technical support for our Academy program across Australia and New Zealand (ANZ), with the end goal of incorporating AWS Training & Certification into programs at universities and technical colleges. You will have strong AWS technical skills and proven program experience in the IT and/or Academic sectors. To be successful in this position, you must be highly motivated, creative and a self-starter who is able to think big, execute flawlessly and stay focused on the details.

  • Manage the full end-to-end AWS Academy instructor accreditation process including relationship management, facilitating, tracking, reviewing and follow-up on all elements of the instructor accreditation process through to completion
  • Document and update processes as required
  • Review AWS Academy authorized curriculum to help ensure accuracy of learning content
  • Develop questions for online knowledge assessments
  • Establish strong relationships with AWS Academy educators as the local support contact and mentor
  • Ensure AWS Academy educators have access to all relevant AWS Academy resources and support
  • Ensure AWS Academy courses are delivered in-line with program guidelines and maintain a high quality of execution at all levels and areas of the program
  • Review AWS Academy student feedback and follow-up where required
  • Capture and share best-practice knowledge across the AWS Academy educator community
  • Deliver webinars for AWS Academy educators to provide curriculum and technology updates
  • Monitor the AWS Academy educator private forum and ensure questions are responded to within agreed SLAs
  • Willingness to grow technical skill-set in line with AWS Academy curricula
  • Present the program to new qualifying post secondary institutions
  • Presenting at relevant events
  • Delivering AWS Academy to Educators when required
  • Participating and key contributor in the global AWS Academy Technical Program Manager community
  • Ability and willingness to travel (local and international) – up to 25%

Basic Qualifications

  • AWS Certified Solutions Architect – Associate certification
  • 3-5 years of experience in programming, systems architecture or systems administration
  • Knowledge of AWS technical curriculum and experience in delivering the content
  • Excellent oral presentation skills, interpersonal communication and written skills
  • Technical degree (i.e. Computer Science) or relevant work experience
  • Exceptional organizational and multi-tasking skills
  • Self-sufficient, self-starter with proven success taking ownership of projects

Preferred Qualifications

  • Experience conducting instructor-led classroom training and webinars for related technology products and services
  • Experience delivering AWS Training to AWS customers and partners in a classroom environment
  • Experience and/or knowledge of curriculum development methodologies and practices
  • Knowledge and/or hands-on experience with AWS infrastructure services highly desired
  • Experience and/or knowledge managing online or virtual communities
  • People Manager


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