At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.
Amazon has an immediate opening for an IT Support Engineer for our Amazon corporate office in San Jose, CR. The IT Support Engineer serves as IT Support for Amazon business units and corporate offices within the San Jose area.
The IT Support engineer will provide hands-on support for client hardware and software on Windows, Mac, and Linux systems. They also support networking and local server resources for their site.
Regular activities include PC imaging and repair, network troubleshooting, project management, mentor-ship of junior technicians, systems administration in a variety of software and hardware environments, telecom administration, and hardware procurement.
The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills, and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in high pressure situations, successfully handle multiple priorities, and possess a high level of discipline while remaining flexible.